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MEMBER SERVICES

At Peninsula Community Center, we believe community starts with connection. We strive to provide exceptional service in a safe, welcoming, and inclusive environment where every member feels valued and recognized by name. Together, we create meaningful relationships that make the Center feel like home.

MEMBERSHIP CHANGES

Need to make a change? Whether you're updating your membership or placing it on hold, we're here to help make the process easy.

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  • Membership Hold Request | Hold Policy:

    • Members may apply for a hold on their membership. Memberships may be placed on hold for a minimum of one month, and up to 3 months, within a 12 month period and must be approved by management before taking effect.

    • All holds must be submitted 10 business days prior to the last day of the month. All holds are effective the next billing cycle.

    • A $25 administrative fee will apply per hold period.

  • Add or Remove Someone to Membership: 

    • All requests to add someone will be effective immediately, all deletions are effective in the next billing cycle.

  • Membership Cancelation:

    • If you, unfortunately, need to cancel your membership, our Member Account Representative will contact you to let you know when it’s effective.

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To make any of the above changes, please email our Member Accounts Coordinator at memberaccounts@wearepcc.com or visit our front desk to complete a form in person.

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Contact Us

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Member Care Team

If you have a question please reach out to our Member Care team by clicking below.

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Member Accounts

If you need help with your Membership please reach out to our Member Accounts Coordinator. See Admin Hours here.

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Peninsula Community Center

membercare@wearepcc.com

650-364-6272
3623 Jefferson Avenue Redwood City, CA 94062

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©2026 by Peninsula Community Center

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