MEMBER SERVICES

Members, we know that sometimes you need to make a change to your membership or place your membership on hold.

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• Membership Hold Request | Hold Policy:

  • Members may apply for a hold on their membership. Memberships may be placed on hold for a minimum of one month, and up to 3 months, within a 12 month period and must be approved by management before taking effect.

  • All holds must be submitted 10 business days prior to the last day of the month. All holds are effective the next billing cycle.

  • A $25 administrative fee will apply per hold period.

• Add or Remove Someone to Membership: 

  • All requests to add someone will be effective immediately, all deletions are effective in the next billing cycle.

• Membership Cancelation:

  • If you, unfortunately, need to cancel your membership, our Member Account Representative will contact you to let you know when it’s effective.

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To make any of the above changes, please email our Member Accounts Coordinator at memberaccounts@wearepcc.com or visit our front desk to complete a form in person.