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Download the Center App today!

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Apple, the App Store, and the Apple logo are trademarks of Apple Inc. Google Play and the Google Play logo are trademarks of Google LLC.

 

Apple, the App Store, and the Apple logo are trademarks of Apple Inc. Google Play and the Google Play logo are trademarks of Google LLC.

 

Login Instructions & FAQ

Where can I download the Center App?


Download the “Center | PCC” branded mobile app on the Apple App Store and on Google Play.




How do I login to my account on the app? Password Requirements.


After downloading the app, you will use your Member Portal email and password to login to the Center App. To do this, follow theese steps:

  1. Tap MORE on the bottom right corner of the menu bar.
  2. Tap SIGN IN
  3. Update your account by entering your first name, last name, and country. Tap Next.
  4. Enter your Center email and password (same used on the Member Portal*). Tap Done.
  5. Check your email inbox to verify the email address.
  6. Return to the Center App.
  7. Visit the PROFILE tab and tap EDIT to opt in for email notifications and sign the liability waiver. Additional settings can be adjusted in MORE> Settings (i.e. Calendar Reminders and Confirmation emails.
*Password Requirements* For a smooth experience, please ensure that your Member Portal password meets the following criteria before logging in the to Center App.
  • at least 8 characters
  • 1 uppercase letter
  • 1 lowercase letter
  • 1 number or a special character
**Note** Allowing push notification will allow you to recieve Center Updates straight to your phone. Location data is used for Self Sign-In services. At this time, we are not using this feature.




How can I make and cancel reservations on the Center App?


To make a reservation, go to the RESERVE tab on the bottom menu bar. Use the menu at the top to swtich between Pool, Group Fitness, and Tennis reservations. Select the day and time you want and click RESERVE on the bottom of the screen. To cancel a reservation, find and tap on the day and time of your scheduled reservation (reservations are indicated in green and a checkmark) and tap on CANCEL at the bottom of the screen. Be sure to opt in for Email notifications under PROFILE> Edit. For additional settings, select MORE> Settings. To opt in to text notifications, update your profile in the Member Portal (MY INFO> Profile> Personal> Edit . **Note** The “Schedule” area under the PROFILE tab currently does not reflect current schedules on IOS devices. We are working to resolve this. After making a reservation, under Schedule/Upcoming you will still see, “You don’t have anything reserved. Once you do, you will see it here” Thank you for your patience as this area is stilll being developed in our app. For now, you may see your reservations on the Member Portal, on our website, or by searching on the RESERVE tab on the app (see cancel instructions above).




How can I update my profile or billing information on the app?


Profile information: *Note* Changes to your name, address, and credit card information will only be updated on your app. To make a change to your account, please visit the Member Portal. Email Address: To edit your email address, tap PROFILE> Edit> and Edit again next to your email address. This will open a new window and will allow you to change you email. This change will reflect on the Member Portal. **Note** email addresses already being used for a Mindbody account will not be allowed to be used. Email Opt in: On the mobile app this button effects the class information and updates on the app and consumer mode (it does not opt user out of news and promos) Billing Information: Credit card information does not link between the Member Portal and the Center App. Credit card infomrmation can be added to your Wallet to purchase items under BUY or to pay monthy dues manually. To update your credit card information for reoocuring payments, please visit the Member Portal.




Need help?


Contact us at membercare@wearepcc.com.





About the App

Download the Peninsula Community Center (“the Center”) App today to plan and schedule your OnSite, OnLine, & OnDemand activities and classes! From this app, you can view the Center class schedules, sign-up for classes, view ongoing promotions, and manage your member account, as well as stay in touch with the Center community. You can also click through to our social pages! Optimize your time and maximize the convenience of signing up for classes from your device! Download the Center App today and get the most of your Center membership!


The Center uses sports/fitness to build healthy meaningful personal connections that bring hope and healing so San Mateo County thrives. We strive to know and value everyone by name as we provide aquatics, fitness, and tennis programs for individuals, groups, and families.

 

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Peninsula Community Center

membercare@wearepcc.com

650-364-6272
3623 Jefferson Avenue Redwood City, CA 94062

©2020 by Peninsula Community Center